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MOBILE SERVICE CARD / HELP

Your guide to getting started.

From your first vehicle to your next service. Keep this short guide on your phone, or print a copy.

Open customer guide (PDF) ↗Download PDF ↓

English · 3 pages · Printable · Updated October 10, 2026

01 / GET STARTED

Buy, activate & install.

Open your purchase email link, activate with the prefilled license key and email, click Activate Vehicle, enter the six-digit code and click Verify. Then click Open App Now on your phone and save its Home Screen icon. Includes instructions for iPhone, iPad, Android, Windows and Mac.

02 / EVERYDAY USE

Record your maintenance.

Name your vehicle, enter its details, use the scroll wheels, and save or correct a service record.

03 / QUICK ANSWERS

Find the help you need.

Licenses, additional devices, synchronization, reminders, exports and common questions.

Activate once, then save your phone icon

  1. Open Open / Activate app in your purchase email. Check the prefilled License Key and Purchase E-Mail, then click Activate Vehicle.
  2. Check your inbox and Spam / Junk. Enter the six-digit code and click Verify.
  3. Click Open App Now. On iPhone or iPad, use Share → Add to Home Screen → Add, then open the new icon online within ten minutes. On Android, use the same browser profile and its Install app / Add to Home screen option.

If an existing iPhone or iPad icon asks for activation, use Already have an MSC icon? in the activated browser to copy an activation transfer. In the installed app choose Use browser activation, paste and confirm the same device. The full installation guide explains the fallback.

Several browsers on one PC

A second PC uses its own device slot. To use another browser on the same PC without taking another slot, open an authorized browser and choose Vehicle Management → Manage Devices → Add browser to this PC. Create a pairing code. In the other browser on this same PC, open the browser-pairing entry, select Add browser to this PC → Use a pairing code from another browser on this PC, enter your license key, purchase email and pairing code, confirm the same PC and verify the email code. Normal activation does not show a device-selection question.

The pairing code lasts ten minutes and can be used once. Each browser keeps its own login and synchronization. Removing the PC removes access for every paired browser while keeping your vehicle records.

Ready to open the app?

Open https://app.mobileservicecard.com/ to see your cards or Activate Vehicle. This is the address to save as your app icon. On Windows, after activation choose Yes, set up icon, or open Vehicle Management → Create desktop icon. Install MSC as a browser app first, then open MSC Desktop Setup and choose the same browser and installed MSC app profile holding your cards. The desktop shortcut starts that app window; a normal browser shortcut cannot keep a separate MSC taskbar icon. The setup confirms creation with Desktop icon created → OK. For illustrated instructions and other devices, read the Installation guide ↗, select your browser, then use its app link. Installation, a desktop shortcut and taskbar pinning are separate steps. Save the actual app, not the guide. Installation is optional and does not purchase a license.